Our Professional Staff

The Phillips family purchased the Santa Fe office of Sandia Hearing in 2003 which includes five service centers in northern New Mexico.  In addition to the main office, we provide on-going hearing health care to residents of Taos, Los Alamos, Raton and Las Vegas, NM.  

Cliff Phillips : President

Cliff Phillips

President

Cliff Phillips, President and co-owner of Sandia Hearing, has been in the hearing health care industry for over 30 years. Cliff’s focus is to provide hearing tests and recommend the most appropriate hearing aid to fit the individual’s hearing loss, lifestyle and budget. Cliff provides lifetime service for our hearing aid clients including cleaning and minor repairs of hearing aids at no charge. Our clients appreciate Cliff’s laid back, yet professional style and Cliff is grateful for the numerous referrals received from satisfied customers of Sandia Hearing over the years.

Richard Phillips : Hearing Instrument Specialist

Richard Phillips

Hearing Instrument Specialist

Richard is an industry expert with extensive knowledge, experience and professional education. He has been the owner-operator of a chain of hearing aid dispensing offices. As a Licensed Hearing Instrument Specialist he has in-depth knowledge of hearing instruments, treating hearing loss and fitting hearing instruments to meet your amplification needs. Richard’s professional approach is based in his love and compassion for matching individuals’ hearing needs to their listening environments and their healthcare budgets.

Melissa Granata :  Patient Care Coordinator

Melissa Granata

Sandia Hearing Aids | Santa Fe Office

Patient Care Coordinator

Melissa Granata serves as the other Patient Care Coordinator working out of the Santa Fe office. Clients rely on Melissa to check insurance benefits for hearing aids and to process credit applications. She represents our business as the first point of contact whether by phone or in person. When you contact Melissa you can be sure she will follow through with your requests and assist you in taking steps toward making improved hearing possible.

Karen Phillips : Vice President

Karen Phillips

Vice President

Karen Phillips, Vice President and co-owner of Sandia Hearing, has a 20 year background in business with emphasis on human resources. She handles the accounts payable function and all of the advertising and marketing promotions, in addition to community outreach. Karen’s office also houses the two office mascots, Jackson and Nate who are often available to greet visitors!

Jeremiah Otero : Hearing Instrument Specialist

Jeremiah Otero

Hearing Instrument Specialist

Jeremiah grew up in Farmington New Mexico. Jeremiah has been serving patients over 15 years, serving their needs to pharmaceuticals’ and treatment of hearing loss. He enjoys being able to help his patients improve their quality of life. He loves spending time with his family, cooking, skiing and live music.

John Martinez : Hearing Instrument Specialist

John Martinez

Hearing Instrument Specialist

John has been helping the hearing impaired in Santa Fe and Taos area for over 10years. He enjoys helping people and reconnecting patients with their family and friends. John will be seeing patients in Santa Fe, Taos, Los Alamos, Las Vegas and Raton. He looks forward to meeting the Sandia Hearing patients and assisting them with all their hearing health issues.